SMRT Payments - Protecting Your Data & Privacy Rights
SMRT Payments LLC is committed to protecting the privacy and security of personal information for all employees, customers, and business partners. This policy explains our data practices in compliance with applicable privacy laws including CCPA, GDPR principles, and industry best practices.
We collect your phone number and related information during SMS registration. This information is used solely to send you relevant messages and updates regarding our services. Your data will not be transferred to external organizations. We may only disclose your information if required by law.
If you have any questions regarding our data practices, please contact us at the email address provided on this website.
We are committed to protecting your privacy and the security of your mobile information. Your mobile information will never be shared with third parties for marketing or promotional purposes under any circumstances.
We implement strict access controls, encryption, and regular audits to prevent unauthorized access or sharing of your data.
If you have any questions about how your data is used, or if you wish to opt out of receiving messages, please contact us at: [email protected].
To opt out of receiving SMS messages, reply to any message with the word STOP.
SMRT Payments operates an SMS marketing program that sends promotional messages to customers and clients who have provided express written opt-in consent. This section describes how we collect, use, and protect your mobile information in connection with our SMS marketing program.
Information Collected: When you opt in to our SMS marketing program, we collect your mobile phone number, name, email address, and a record of your opt-in consent (including date, time, and method of consent).
How We Use Your Mobile Information: Your mobile phone number and related information are used solely to send you the marketing and promotional SMS/MMS messages you have consented to receive from SMRT Payments and our merchant partners.
No Third-Party Sharing of Mobile Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We will never sell, rent, loan, or otherwise disclose your mobile phone number or SMS opt-in data to any outside parties for their own use. We may share your information only with our authorized service providers (such as our SMS platform provider, Twilio Inc.) solely for the purpose of delivering messages on our behalf under data processing agreements, or as required by law.
Opt-Out: You may opt out of the SMS marketing program at any time by replying STOP to any message. See our SMS Marketing Terms for complete details on how to opt out and your rights under this program.
Data Retention: We retain SMS opt-in records and consent logs for as long as your subscription is active and for up to 5 years after opt-out for compliance and legal purposes.
| Purpose | Legal Basis | Data Types Used |
|---|---|---|
| Employee Timekeeping | Legitimate Business Interest | Identity, timekeeping, SMS logs |
| Payroll Processing | Contractual Obligation | Timekeeping, payroll, tax data |
| Customer Service | Contractual Performance | Contact info, transaction history |
| System Security | Legitimate Interest | Usage logs, access records |
| Legal Compliance | Legal Obligation | All relevant records as required |
SMRT Payments does not sell, rent, or trade personal information. We share data only in these limited circumstances:
All third-party vendors processing SMRT Payments data must maintain appropriate security measures, sign data processing agreements, and undergo periodic security assessments. We conduct due diligence to ensure vendor compliance with privacy and security standards.
We implement comprehensive security controls to protect personal information:
Privacy Request Portal: [email protected]
Phone: 888.810.SMRT (7678) (ask for Privacy Officer)
Response Time: We respond to privacy requests within 30 days
Verification: Identity verification required for security purposes
We retain personal information only as long as necessary for legitimate business purposes:
SMRT Payments operates primarily within the United States. Any international data transfers are protected by:
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover such collection, we will delete the information immediately and notify parents/guardians as required by law.
Our websites use cookies and similar technologies for:
You can control cookie settings through your browser preferences. Disabling essential cookies may affect site functionality.
We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through:
Privacy Officer: [email protected]
General Inquiries: [email protected]
Phone: 888.810.SMRT (7678)
Mailing Address:
SMRT Payments LLC
Privacy Officer
500 NE Thurston Way, Suite #120
Olympia, WA 98516
This privacy policy is designed to comply with:
Effective Date: January 1, 2025
Last Updated: January 20, 2025
Version: 2.1
By participating in the SMRT Payments SMS time clock system, you expressly consent to receive automated text messages for timekeeping purposes. This system is fully compliant with CTIA Messaging Principles and Best Practices and FCC regulations for commercial messaging.
SMRT Payments provides an SMS-based time clock system exclusively for authorized employees to manage their work schedules. This system allows employees to:
By using this SMS system, you acknowledge and agree that:
This SMS system operates under the legitimate business interest of accurate employee timekeeping and payroll management. Employee participation is voluntary, and alternative timekeeping methods are available upon request.
SMS messages are sent only in direct response to employee-initiated commands. Typical usage patterns include:
The SMS time clock system collects and processes the following information:
All timekeeping data is stored securely in our encrypted PostgreSQL database with restricted access limited to authorized payroll personnel. Data is retained only as long as required by employment law and company policy.
You have the absolute right to discontinue SMS services at any time through any of these methods:
Important: Opting out will disable SMS timekeeping but does not affect your employment. Alternative timekeeping methods will be provided immediately upon opt-out.
For technical issues, billing questions, or privacy concerns regarding the SMS time clock system:
This service is compatible with major US carriers including Verizon, AT&T, T-Mobile, and other participating networks. Message delivery may vary based on network conditions and carrier-specific policies. Carriers are not liable for delayed or undelivered messages.
CTIA Certified: This messaging system adheres to CTIA Messaging Principles and Best Practices v7.0
FCC Compliant: All automated messages comply with FCC rules for commercial mobile services
TCPA Compliant: Express consent obtained for all automated messaging under the Telephone Consumer Protection Act
California employees have additional rights under the California Consumer Privacy Act (CCPA):
If you experience issues with timekeeping outside of business hours that could affect payroll, contact the emergency support line at 888.810.SMRT (7678). Leave a detailed voicemail with your name, employee ID, and the nature of the timekeeping issue.
See also: SMS Terms – Timekeeping
Effective Date: January 1, 2025
Last Updated: September 23, 2025